NEWS
- 2023.11.05 [Sun]
Information regarding “2023 TREASURE FAN MEETING ~HELLO AGAIN~ TOKYO DOME SPECIAL” venue goods sales time
In order to avoid crowding in the product sales area, we will be implementing "face-to-face sales" and "on-site pickup."
<Face-to-face sales>
■Goods sales hours
[Tokyo] Tokyo Dome
November 12th (Sunday) 10:00~After the performance (scheduled)
*The venue sales start time may change depending on the congestion situation on the day. Please note.
■Products sold at the venue
*All prices include tax.
■Live venue limited purchaser benefits ①
For every purchase of official goods worth 6,000 yen (tax included) at the venue goods section, you will receive one "photo card (10 random types)" on a first-come, first-served basis!
(No upper limit on the number of presents)
(example)
If 1 transaction is 6,000 yen including tax: 1 gift
For 20,000 yen including tax in one transaction: 3 gifts
For 40,000 yen including tax in one transaction: 6 gifts
*You cannot specify the type of member.
*Receipts cannot be combined.
*Products purchased at the CAPSULE TOY, KRUNK x TREASURE GOODS, and CD/DVD booths are not eligible.
*The quantity of "Photocards (10 random types)" is limited, so the sale will end as soon as they are gone.
*This campaign is limited to the venue. Purchases made via EC are not eligible.
*All official goods sold at the venue are eligible for benefits.
*If the product you purchased is defective and needs to be replaced with a non-defective product, only the product will be replaced and there is no need to return the benefit, but in the unlikely event that the product price will be refunded. Please note that you will be required to return both the product and the benefit.
■Bonus for purchasers limited to live venues ②
For those who purchase official goods at the venue goods section (face-to-face sales), we will give you a receipt printed with the members' hand-drawn illustrations!
*One of the 10 types of illustrations will be printed at random.
*Receipts cannot be combined.
*Products purchased at the venue pickup, CAPSULE TOY, KRUNK x TREASURE GOODS, and CD/DVD booths are not eligible.
*This campaign is limited to the venue. Purchases made via EC are not eligible.
*All official goods sold at the venue are eligible for benefits.
■Payment method
Payment for goods can be made using the following methods.
1) Cash
2) Credit card: JCB / VISA / Mastercard / AMERICAN EXPRESS / Diner 's Club / DISC OVER
3) Code payment: PayPay / dPay / au PAY / Rakuten Pay / WeChat Pay / Alipay / Merpay / UnionPay
4) Electronic money: iD / QUICPay / Transportation IC
*Please note that payment methods other than those listed above cannot be used.
*Depending on the radio wave conditions and how crowded the sales floor is, we may stop accepting payments other than cash. Please note.
<Venue pick-up>
Click here for the special venue pick-up application site
https://treasure-fanmeeting-2023.selforder.live/
When making your first purchase, you will need to register for an account with the shop (free of charge).
Please do not forget to keep the email address and password you registered, as you will need them to receive the goods.
Registering a new account Click here
How to purchase at the venue
① Add the goods you want to purchase to the cart on the special venue pickup application site.
② Select the date and time you would like to receive at the venue.
③Select your payment method.
④After completing your application, check your “Goods Advance Purchase Voucher” from My Page.
⑤Please check the "Goods Advance Purchase Voucher" from My Page and come to the "Venue Pickup Office" by the pick-up start time listed.
*This is different from the face-to-face sales tent.
■Reception period/pickup time
●Purchase acceptance period
November 9th (Thursday) 18:00 to November 12th (Sunday) 15:00
●Venue pick-up date and time
Sunday, November 12th 10:00-16:00
*The receiving period may change depending on the situation.
*This is different from the face-to-face sales tent.
*Please be sure to read the notes before ordering.
Regarding the use of venue pick-up service Click here
For other frequently asked questions,
Please check the LINE account for inquiries below.
The LINE account for inquiries is Click here
Even if you purchase through the venue pick-up service, you will still be eligible for [Bonus for purchasers of live venue limited goods ①].
Gifts will be given on a first-come, first-served basis upon receipt of the product.
*The number of benefits is limited. Please note that the offer will end as soon as the benefits run out.
*CAPSULE TOY is not eligible.
[Notes on purchasing goods on the day of the performance]
*The venue sales start time may change depending on the congestion situation on the day. Please note.
*The sales floor is expected to be crowded during the opening and after the show, so please use the on-site sales as early as possible.
*All products are limited in quantity and will end as soon as they are gone, even before the opening time. Please note.
*Customers who do not have tickets on the day can still use the merchandise sales at the venue.
* Staying up all night or gathering late at night in and around the venue will be a nuisance to the neighborhood and is strictly prohibited. In addition, if any nuisance behavior is discovered, you may not be able to purchase the product based on management judgment.
*Please cooperate by following the instructions of the on-site staff when lining up at the waiting area for merchandise sales.
*After purchase, we cannot accept returns or exchanges due to customer convenience. Please be sure to check the product, size, quantity, change, etc. you purchased on the spot. Under no circumstances will we be able to respond to complaints, incorrect change, declarations, or subsequent inquiries after you have left the sales floor.
*If the product is defective, it can only be exchanged at the performance venue on the day of purchase (until the sale ends). Please be sure to confirm on the day of purchase, as we are unable to accommodate requests at a later date under any circumstances.
*If you wish to exchange a defective item, please be sure to bring your receipt or receipt. Please note that if you do not have a receipt or receipt available, we will not be able to return or exchange the product for any reason.
In addition, only initial defective products can be returned or exchanged. We cannot accept returns or exchanges for defective products that occur due to failure to follow the handling instructions on the product package, or returns or exchanges due to the customer's convenience, so please check carefully before purchasing.
*Depending on the situation, we may set a limit on the maximum number of purchases for each product. Please note.
*Please note that we may impose various restrictions to prevent accidents and confusion.
<Face-to-face sales>
■Goods sales hours
[Tokyo] Tokyo Dome
November 12th (Sunday) 10:00~After the performance (scheduled)
*The venue sales start time may change depending on the congestion situation on the day. Please note.
■Products sold at the venue
*All prices include tax.
■Live venue limited purchaser benefits ①
For every purchase of official goods worth 6,000 yen (tax included) at the venue goods section, you will receive one "photo card (10 random types)" on a first-come, first-served basis!
(No upper limit on the number of presents)
(example)
If 1 transaction is 6,000 yen including tax: 1 gift
For 20,000 yen including tax in one transaction: 3 gifts
For 40,000 yen including tax in one transaction: 6 gifts
*You cannot specify the type of member.
*Receipts cannot be combined.
*Products purchased at the CAPSULE TOY, KRUNK x TREASURE GOODS, and CD/DVD booths are not eligible.
*The quantity of "Photocards (10 random types)" is limited, so the sale will end as soon as they are gone.
*This campaign is limited to the venue. Purchases made via EC are not eligible.
*All official goods sold at the venue are eligible for benefits.
*If the product you purchased is defective and needs to be replaced with a non-defective product, only the product will be replaced and there is no need to return the benefit, but in the unlikely event that the product price will be refunded. Please note that you will be required to return both the product and the benefit.
■Bonus for purchasers limited to live venues ②
For those who purchase official goods at the venue goods section (face-to-face sales), we will give you a receipt printed with the members' hand-drawn illustrations!
*One of the 10 types of illustrations will be printed at random.
*Receipts cannot be combined.
*Products purchased at the venue pickup, CAPSULE TOY, KRUNK x TREASURE GOODS, and CD/DVD booths are not eligible.
*This campaign is limited to the venue. Purchases made via EC are not eligible.
*All official goods sold at the venue are eligible for benefits.
■Payment method
Payment for goods can be made using the following methods.
1) Cash
2) Credit card: JCB / VISA / Mastercard / AMERICAN EXPRESS / Diner 's Club / DISC OVER
3) Code payment: PayPay / dPay / au PAY / Rakuten Pay / WeChat Pay / Alipay / Merpay / UnionPay
4) Electronic money: iD / QUICPay / Transportation IC
*Please note that payment methods other than those listed above cannot be used.
*Depending on the radio wave conditions and how crowded the sales floor is, we may stop accepting payments other than cash. Please note.
<Venue pick-up>
Click here for the special venue pick-up application site
https://treasure-fanmeeting-2023.selforder.live/
When making your first purchase, you will need to register for an account with the shop (free of charge).
Please do not forget to keep the email address and password you registered, as you will need them to receive the goods.
Registering a new account Click here
How to purchase at the venue
① Add the goods you want to purchase to the cart on the special venue pickup application site.
② Select the date and time you would like to receive at the venue.
③Select your payment method.
④After completing your application, check your “Goods Advance Purchase Voucher” from My Page.
⑤Please check the "Goods Advance Purchase Voucher" from My Page and come to the "Venue Pickup Office" by the pick-up start time listed.
*This is different from the face-to-face sales tent.
■Reception period/pickup time
●Purchase acceptance period
November 9th (Thursday) 18:00 to November 12th (Sunday) 15:00
●Venue pick-up date and time
Sunday, November 12th 10:00-16:00
*The receiving period may change depending on the situation.
*This is different from the face-to-face sales tent.
*Please be sure to read the notes before ordering.
Regarding the use of venue pick-up service Click here
For other frequently asked questions,
Please check the LINE account for inquiries below.
The LINE account for inquiries is Click here
Even if you purchase through the venue pick-up service, you will still be eligible for [Bonus for purchasers of live venue limited goods ①].
Gifts will be given on a first-come, first-served basis upon receipt of the product.
*The number of benefits is limited. Please note that the offer will end as soon as the benefits run out.
*CAPSULE TOY is not eligible.
[Notes on purchasing goods on the day of the performance]
*The venue sales start time may change depending on the congestion situation on the day. Please note.
*The sales floor is expected to be crowded during the opening and after the show, so please use the on-site sales as early as possible.
*All products are limited in quantity and will end as soon as they are gone, even before the opening time. Please note.
*Customers who do not have tickets on the day can still use the merchandise sales at the venue.
* Staying up all night or gathering late at night in and around the venue will be a nuisance to the neighborhood and is strictly prohibited. In addition, if any nuisance behavior is discovered, you may not be able to purchase the product based on management judgment.
*Please cooperate by following the instructions of the on-site staff when lining up at the waiting area for merchandise sales.
*After purchase, we cannot accept returns or exchanges due to customer convenience. Please be sure to check the product, size, quantity, change, etc. you purchased on the spot. Under no circumstances will we be able to respond to complaints, incorrect change, declarations, or subsequent inquiries after you have left the sales floor.
*If the product is defective, it can only be exchanged at the performance venue on the day of purchase (until the sale ends). Please be sure to confirm on the day of purchase, as we are unable to accommodate requests at a later date under any circumstances.
*If you wish to exchange a defective item, please be sure to bring your receipt or receipt. Please note that if you do not have a receipt or receipt available, we will not be able to return or exchange the product for any reason.
In addition, only initial defective products can be returned or exchanged. We cannot accept returns or exchanges for defective products that occur due to failure to follow the handling instructions on the product package, or returns or exchanges due to the customer's convenience, so please check carefully before purchasing.
*Depending on the situation, we may set a limit on the maximum number of purchases for each product. Please note.
*Please note that we may impose various restrictions to prevent accidents and confusion.
