NEWS
- 2024.02.08 [Thu]
“2024 TREASURE TOUR [REBOOT] IN JAPAN” additional performance will be held in public rehearsal at K Arena Yokohama!
Additional benefits for [Korea Edition] REBOOT (CD) [DIGIPACK / JP LIMITED VER.][JP LIMITED TAG ALBUM VER.1] WITH SERIAL CODE POSTCARD PRIVILEGE HAVE BEEN DECIDED!
Please be sure to check the following and enter the required information on the application site and the "serial code" written on the postcard to apply.
【Benefits】
● "2024 TREASURE TOUR [REBOOT] IN JAPAN"additional performance K Arena Yokohama Publicrehearsal invitation (up to 500 people each day, up to 1,000 people in total)
We invite you to the "public rehearsal viewing" held before the opening of the venue for the following performances.
・ When applying, please check [by drawing lots Benefits: Invitation to open rehearsal] and apply after agreeing.
・ Regarding the by drawing lots invitation to "Public Rehearsal Viewing", those who do not have a performance ticket can participate, but only those who have a ticket for the performance can see the performance.
・ Public rehearsal viewing at the venue on the day of the event by drawing lots There is no sale with cereals.
【Schedule and Venue】
"2024 TREASURE TOUR [REBOOT] IN JAPAN" PUBLICREHEARSAL INVITATION
Additional Performances
・2024.3.2[Sat] K Arena Yokohama
・2024.3.3[Sun] K Arena Yokohama
【Application Period】
Monday, February 12, 2024 noon ~ Sunday, February 25, 2024 23:59
Electronic ticket display to winners & detailed email will be sent date: February 29, 2024 (Thursday)
[Target products]
Released on Friday, July 28, 2023
TREASURE
[Korea Edition] REBOOT (CD) [DIGIPACK / JP LIMITED VER.1]¥ 1,870 (TAX INCLUDED)
[Korea Edition] REBOOT (CD) [DIGIPACK / JP LIMITED VER.2]¥ 1,980 (TAX INCLUDED)
[Korea Edition] REBOOT (CD) [DIGIPACK / JP LIMITED VER.3]¥ 1,980 (TAX INCLUDED)
[Korea Edition] REBOOT (CD) [JP LIMITED TAG ALBUM VER.1]¥ 1,500 (TAX INCLUDED)
* JP LIMITED TAG ALBUM is not available for sale at TOWER RECORDS / HMV / TSUTAYA.
[Target sales sites / stores]
● Weverse Shop JAPAN
● YGEX OFFICIAL SHOP
● mu-mo SHOP
* Please check with each store for sales at TOWER RECORDS / HMV / TSUTAYA.
[by drawing lots Application (Confirmation of Winners)]
by drawing lots The application system uses the With LIVE application "With LIVE Meet&Greet".
[Application site]
https://mg. with live-app.com/event/lottery/treasure_tour_2024
* You can apply for one unit with one serial code.
After selecting the desired date, please enter the serial code to apply.
Once the serial code has been used, it cannot be used.
The winning result will be displayed immediately after the serial code is entered.
by drawing lots Results can also be found in by drawing lots Entry Status (https://mg. with live-app.com/lottery/confirm).
▼ About each event
【Application by Minors】
Minors must have the consent of a parent or guardian to apply. If you apply without the consent of your guardian, we may cancel your application based on your complaint. In this case, we may judge that it is a purchase obstruction to other customers or a business obstruction to our company, and we may refuse all subsequent applications.
【Precautions for Viewing Public Rehearsals】
* It will be held before the opening of the venue. Please note that depending on the situation on the day, it may take a lot of time to enter.
● The winner will be the person who placed the order. We do not accept transfers of winning rights or changes to winners. In addition, accompaniment is not allowed at all, regardless of age.
● If you are late for the meeting time, you will not be able to participate regardless of the reason such as natural disasters or transportation failures.
- Decorations such as large headbands will interfere with the view of those behind you. Please be considerate of the people in the back seat.
- The act of raising cheering goods such as boards and large fans higher than chest height will interfere with the view of those behind you.
* It is prohibited to bring in glowing support goods other than official goods and use electronic boards.
● The use of boards, fans, slogans, etc. using the photos of members is prohibited.
● Customers who do not have a performance ticket on the day can also participate.
● Please refrain from bringing into the venue and using self-made support goods (boards, etc.) that infringe on copyrights, portraits, publicity rights, trademark rights, and other rights such as characters, photographs, portraits of celebrities, corporate and product logos, etc.
【Event Notes】
● Details of each event will be announced to the email address registered with LIVE only for the winners, and from With LIVE to the schedule described in the [Application Period].
● If you are late for the meeting time, you will not be able to participate regardless of the reason such as natural disasters or transportation failures.
●Please note that the contents of the event may be changed or canceled in a hurry due to various circumstances. In that case, we will not be able to cancel or refund the purchased product.
● In order to participate in this event, you will need to present your With LIVE Meet&Greet electronic ticket.
If you win, you will receive an electronic ticket from the "Electronic Ticket List" ( https://mg. with live-app.com/offline_events ) in the menu of the top page of "With LIVE Meet & Greet" ( https://mg. with live-app.com ) ) You can check it from the following.
Please be sure to log in with the same account as when you won the lottery.
* Please open the e-ticket with a "Chrome" or "Safari" browser.
To use your e-ticket, please click here:
https:// with live.zendesk.com/hc/ja/articles/7959094792729
● If you have set up domain-specific reception, please cancel the domain designation or register (@ with live.jp) ( @ with live-mg.zendesk.com) in the domain designation.
● If you do not receive the detailed email on the day due to reasons such as domain designation reception settings, the winning will be invalidated.
● We will not be able to respond to inquiries regarding the winning or losing of the application result.
● Serial codes and invitation electronic tickets will not be reissued for any reason such as loss, theft, damage, etc.
● The transfer or resale of serial codes and invitational electronic tickets is strictly prohibited. Invitation tickets (electronic tickets) that are judged to be transferred or resold to staff will be invalid.
● Invitation tickets (electronic tickets) are valid only for the dates indicated on the screen. If you do not have an invitation ticket (electronic ticket) on the day indicated on the screen, you will not be able to participate.
- There is a possibility that shooting will be done on the day. Please note that there is a possibility that you may be reflected.
● It is prohibited to shake hands or hand over gifts to members.
● Depending on the situation of the new coronavirus infection, members may wear masks.
● We will place security in the venue and operate it after taking all possible measures, but if you see a suspicious person or suspicious object, please call a security guard nearby.
● Those who are not feeling well on the day of the event will not be allowed to participate. (Those who have a fever of 37.5 degrees or higher, those who have cough symptoms, etc.)
● Please follow the instructions of the venue staff and cooperate with the smooth operation. The attendant may touch your shoulder or arm during guidance.
● Transportation and accommodation expenses associated with participation are borne by the customer. Even if you do not meet the conditions for participating in the event and are unable to participate in the event, we will not compensate you for transportation expenses, accommodation expenses, etc.
● When participating, please manage your valuables at your own risk.
● We do not accept gifts or fan letters at the winning reception window. Thank you for your understanding.
●Please refrain from making inquiries to the venue.
●Avex Music Creative Co., Ltd. (hereinafter referred to as "the Company") will not be involved in any disputes between customers regarding the right to win or prizes.
● On the day of the event, various restrictions may be set as necessary to prevent accidents and confusion.
● Please comply with the "Prohibited Matters" when participating. If you violate the law, or if the organizer deems you unsuitable for participation, your winning may be invalidated and you may be asked to leave. Even in this case, we will not refund the product price or compensate for transportation expenses, travel expenses, etc. In addition, if prohibited or fraudulent acts are discovered, participation in all future events involving this artist will be refused.
●There are no special medical equipment at the venue. If you have a chronic illness or need medical equipment, please participate at your own risk.
● The event may be canceled or postponed, or the date, time, location, and content may be changed due to requests from local governments, natural disasters, transportation failures, poor equipment at the venue, illness or accident of performers, time restrictions, delays in progress, or other unavoidable circumstances. In the unlikely event that you are unable to participate in the special event for these reasons, we will not refund the product price or compensate for transportation expenses, travel expenses, etc.
● Even if the winner suffers any damage related to his or her participation in this project or his or her inability to participate, the Company, the affiliated companies of this project, and the artist will not be liable for any damage, except in cases of willful misconduct or gross negligence.
● In the event of the need for litigation in connection with this project, the Tokyo District Court or the Tokyo Summary Court shall be the exclusive jurisdictional court.
● If you are found to have illegally acquired the right to win by lending or borrowing an ID card without a photo, or by reselling or transferring the right, the right to win will be invalidated and you will be asked to leave the venue regardless of the circumstances. Please note that those who have been involved with the parties will not be eligible for by drawing lots in future application by drawing lots projects.
● The by drawing lots system uses the With LIVE application "With LIVE Meet&Greet". For this reason, With LIVE Co., Ltd., Avex Music Creative Co., Ltd., and WEVERSE JAPAN Co., Ltd. will mutually use the information you provide (including personal information). Thank you for your understanding.
[About identity verification and admission at each venue]
● In order to participate in this event, you will need to present your With LIVE Meet & Greet electronic ticket.
If you win, you will receive an electronic ticket from the "Electronic Ticket List" ( https://mg. with live-app.com/offline_events ) in the menu of the top page of "With LIVE Meet & Greet" ( https://mg. with live-app.com ) ) You can check it from the following.
Please be sure to log in with the same account as when you won the lottery.
* Please open the e-ticket with a "Chrome" or "Safari" browser.
To use your e-ticket, please click here:
https:// with live.zendesk.com/hc/ja/articles/7959094792729
● At the venue on the day of the event, we will confirm the detailed email of the day and the "rehearsal viewing invitation ticket (electronic ticket)" and confirm your identity.
The order of guidance will be scheduled on the day of the event.
● We will verify your identity, so please be sure to bring your ID with you to participate.
● If you do not come to the meeting place at the meeting time announced by the detailed email on the day, the prize will be invalidated for any reason. Please be careful.
● Since it will be admission with an "electronic ticket", only the product will be delivered. Please note that "electronic tickets" are not included.
To verify your identity, you will need the following forms of identification: Don't forget to bring this with you on the day of the event.
1. One type of "photo ID" (one that can confirm the person's name, address, and photo)
or
2. Two types of "ID without a photo" (one that can confirm the name and address of the person)
* One of the two types is one that can confirm the address of the person.
* Two items of the same item are not allowed.
Common notes on < 1 and 2>
* For details on identification, please refer to "About identification" below.
* Expired ID cards will not be treated as identification documents.
* Regardless of the reason, such as if the contents of the photo ID (name, address, photo) do not match the information of the orderer, or if you forget your photo ID on the day of the event, we will refuse participation.
<About photo identification>
"Photo ID" refers to: (All cannot be copied)
・Passport (with address on it)
・Driver's license
・Student ID card with photo (address listed) Your name can be handwritten.)
・Basic Resident Registration Card
・Physical disability certificate
・Residence card
・Alien Registration Card
・ My Number Card (only if you bring it in a case so that only the front surface can be seen)
<About ID without photo>
"ID without photo" refers to an ID card with your name printed on one of the following: (Copying is not allowed)
・Health insurance card
・Copy of certificate of residence
・ A copy of the family register
・ Extract of family register
・Certificate of seal registration
・Pension handbook
・Employee ID card
・Credit card / cash card (The combination of credit card and cash card is not handled as "two types") )
・Student ID card without photo
<Items that are not accepted as identification>
* Passbooks, medical examination tickets, invoices, membership cards, and various postal items are not treated as "identification cards" even if their names and addresses are printed.
Please be sure < read the Prohibited Matters >
・Transfer, resale, duffing, copying, and counterfeiting of winning rights
* The right to win if the above act is recognized will be invalidated.
* Fraudulent activities such as counterfeiting and duplication are crimes, so if you are discovered, you will be refused participation in the event and reported to the police.
・Overnight stays, sit-ins, rallies, etc. in the vicinity of the venue
・ Slander, slander, intimidation, swearing, etc. of members and staff
・Drinking alcohol, entering under the influence of alcohol, and participating in events
・Recording, video recording, filming, etc. at event venues
・Bringing equipment to the venue for the purpose of recording, recording, filming, etc.
[Inquiries about CD purchase]
Please contact each target sales site/store.
[by drawing lots Inquiries about application and electronic tickets]
With LIVE Meet&Greet Support Center
support-mg@ with live.jp
* Depending on the content of your inquiry, it may take several days to reply.
* We will only respond in Japanese.
*Business hours: 11:00~18:00 (excluding Saturdays, Sundays, and holidays)
【Other Inquiries】
Avex customer support
https://ssl.avexnet.or.jp/form/ask/avexportal/
Business hours: 11:00~18:00 (excluding weekends and holidays)
* Please contact us using the above form.
* If you have Saturdays, Sundays, or holidays in between, or depending on the content of your question, it may take several days to respond. Please contact us with plenty of time.
Please be sure to check the following and enter the required information on the application site and the "serial code" written on the postcard to apply.
【Benefits】
● "2024 TREASURE TOUR [REBOOT] IN JAPAN"additional performance K Arena Yokohama Publicrehearsal invitation (up to 500 people each day, up to 1,000 people in total)
We invite you to the "public rehearsal viewing" held before the opening of the venue for the following performances.
・ When applying, please check [by drawing lots Benefits: Invitation to open rehearsal] and apply after agreeing.
・ Regarding the by drawing lots invitation to "Public Rehearsal Viewing", those who do not have a performance ticket can participate, but only those who have a ticket for the performance can see the performance.
・ Public rehearsal viewing at the venue on the day of the event by drawing lots There is no sale with cereals.
【Schedule and Venue】
"2024 TREASURE TOUR [REBOOT] IN JAPAN" PUBLICREHEARSAL INVITATION
Additional Performances
・2024.3.2[Sat] K Arena Yokohama
・2024.3.3[Sun] K Arena Yokohama
【Application Period】
Monday, February 12, 2024 noon ~ Sunday, February 25, 2024 23:59
Electronic ticket display to winners & detailed email will be sent date: February 29, 2024 (Thursday)
[Target products]
Released on Friday, July 28, 2023
TREASURE
[Korea Edition] REBOOT (CD) [DIGIPACK / JP LIMITED VER.1]¥ 1,870 (TAX INCLUDED)
[Korea Edition] REBOOT (CD) [DIGIPACK / JP LIMITED VER.2]¥ 1,980 (TAX INCLUDED)
[Korea Edition] REBOOT (CD) [DIGIPACK / JP LIMITED VER.3]¥ 1,980 (TAX INCLUDED)
[Korea Edition] REBOOT (CD) [JP LIMITED TAG ALBUM VER.1]¥ 1,500 (TAX INCLUDED)
* JP LIMITED TAG ALBUM is not available for sale at TOWER RECORDS / HMV / TSUTAYA.
[Target sales sites / stores]
● Weverse Shop JAPAN
● YGEX OFFICIAL SHOP
● mu-mo SHOP
* Please check with each store for sales at TOWER RECORDS / HMV / TSUTAYA.
[by drawing lots Application (Confirmation of Winners)]
by drawing lots The application system uses the With LIVE application "With LIVE Meet&Greet".
[Application site]
https://mg. with live-app.com/event/lottery/treasure_tour_2024
* You can apply for one unit with one serial code.
After selecting the desired date, please enter the serial code to apply.
Once the serial code has been used, it cannot be used.
The winning result will be displayed immediately after the serial code is entered.
by drawing lots Results can also be found in by drawing lots Entry Status (https://mg. with live-app.com/lottery/confirm).
▼ About each event
【Application by Minors】
Minors must have the consent of a parent or guardian to apply. If you apply without the consent of your guardian, we may cancel your application based on your complaint. In this case, we may judge that it is a purchase obstruction to other customers or a business obstruction to our company, and we may refuse all subsequent applications.
【Precautions for Viewing Public Rehearsals】
* It will be held before the opening of the venue. Please note that depending on the situation on the day, it may take a lot of time to enter.
● The winner will be the person who placed the order. We do not accept transfers of winning rights or changes to winners. In addition, accompaniment is not allowed at all, regardless of age.
● If you are late for the meeting time, you will not be able to participate regardless of the reason such as natural disasters or transportation failures.
- Decorations such as large headbands will interfere with the view of those behind you. Please be considerate of the people in the back seat.
- The act of raising cheering goods such as boards and large fans higher than chest height will interfere with the view of those behind you.
* It is prohibited to bring in glowing support goods other than official goods and use electronic boards.
● The use of boards, fans, slogans, etc. using the photos of members is prohibited.
● Customers who do not have a performance ticket on the day can also participate.
● Please refrain from bringing into the venue and using self-made support goods (boards, etc.) that infringe on copyrights, portraits, publicity rights, trademark rights, and other rights such as characters, photographs, portraits of celebrities, corporate and product logos, etc.
【Event Notes】
● Details of each event will be announced to the email address registered with LIVE only for the winners, and from With LIVE to the schedule described in the [Application Period].
● If you are late for the meeting time, you will not be able to participate regardless of the reason such as natural disasters or transportation failures.
●Please note that the contents of the event may be changed or canceled in a hurry due to various circumstances. In that case, we will not be able to cancel or refund the purchased product.
● In order to participate in this event, you will need to present your With LIVE Meet&Greet electronic ticket.
If you win, you will receive an electronic ticket from the "Electronic Ticket List" ( https://mg. with live-app.com/offline_events ) in the menu of the top page of "With LIVE Meet & Greet" ( https://mg. with live-app.com ) ) You can check it from the following.
Please be sure to log in with the same account as when you won the lottery.
* Please open the e-ticket with a "Chrome" or "Safari" browser.
To use your e-ticket, please click here:
https:// with live.zendesk.com/hc/ja/articles/7959094792729
● If you have set up domain-specific reception, please cancel the domain designation or register (@ with live.jp) ( @ with live-mg.zendesk.com) in the domain designation.
● If you do not receive the detailed email on the day due to reasons such as domain designation reception settings, the winning will be invalidated.
● We will not be able to respond to inquiries regarding the winning or losing of the application result.
● Serial codes and invitation electronic tickets will not be reissued for any reason such as loss, theft, damage, etc.
● The transfer or resale of serial codes and invitational electronic tickets is strictly prohibited. Invitation tickets (electronic tickets) that are judged to be transferred or resold to staff will be invalid.
● Invitation tickets (electronic tickets) are valid only for the dates indicated on the screen. If you do not have an invitation ticket (electronic ticket) on the day indicated on the screen, you will not be able to participate.
- There is a possibility that shooting will be done on the day. Please note that there is a possibility that you may be reflected.
● It is prohibited to shake hands or hand over gifts to members.
● Depending on the situation of the new coronavirus infection, members may wear masks.
● We will place security in the venue and operate it after taking all possible measures, but if you see a suspicious person or suspicious object, please call a security guard nearby.
● Those who are not feeling well on the day of the event will not be allowed to participate. (Those who have a fever of 37.5 degrees or higher, those who have cough symptoms, etc.)
● Please follow the instructions of the venue staff and cooperate with the smooth operation. The attendant may touch your shoulder or arm during guidance.
● Transportation and accommodation expenses associated with participation are borne by the customer. Even if you do not meet the conditions for participating in the event and are unable to participate in the event, we will not compensate you for transportation expenses, accommodation expenses, etc.
● When participating, please manage your valuables at your own risk.
● We do not accept gifts or fan letters at the winning reception window. Thank you for your understanding.
●Please refrain from making inquiries to the venue.
●Avex Music Creative Co., Ltd. (hereinafter referred to as "the Company") will not be involved in any disputes between customers regarding the right to win or prizes.
● On the day of the event, various restrictions may be set as necessary to prevent accidents and confusion.
● Please comply with the "Prohibited Matters" when participating. If you violate the law, or if the organizer deems you unsuitable for participation, your winning may be invalidated and you may be asked to leave. Even in this case, we will not refund the product price or compensate for transportation expenses, travel expenses, etc. In addition, if prohibited or fraudulent acts are discovered, participation in all future events involving this artist will be refused.
●There are no special medical equipment at the venue. If you have a chronic illness or need medical equipment, please participate at your own risk.
● The event may be canceled or postponed, or the date, time, location, and content may be changed due to requests from local governments, natural disasters, transportation failures, poor equipment at the venue, illness or accident of performers, time restrictions, delays in progress, or other unavoidable circumstances. In the unlikely event that you are unable to participate in the special event for these reasons, we will not refund the product price or compensate for transportation expenses, travel expenses, etc.
● Even if the winner suffers any damage related to his or her participation in this project or his or her inability to participate, the Company, the affiliated companies of this project, and the artist will not be liable for any damage, except in cases of willful misconduct or gross negligence.
● In the event of the need for litigation in connection with this project, the Tokyo District Court or the Tokyo Summary Court shall be the exclusive jurisdictional court.
● If you are found to have illegally acquired the right to win by lending or borrowing an ID card without a photo, or by reselling or transferring the right, the right to win will be invalidated and you will be asked to leave the venue regardless of the circumstances. Please note that those who have been involved with the parties will not be eligible for by drawing lots in future application by drawing lots projects.
● The by drawing lots system uses the With LIVE application "With LIVE Meet&Greet". For this reason, With LIVE Co., Ltd., Avex Music Creative Co., Ltd., and WEVERSE JAPAN Co., Ltd. will mutually use the information you provide (including personal information). Thank you for your understanding.
[About identity verification and admission at each venue]
● In order to participate in this event, you will need to present your With LIVE Meet & Greet electronic ticket.
If you win, you will receive an electronic ticket from the "Electronic Ticket List" ( https://mg. with live-app.com/offline_events ) in the menu of the top page of "With LIVE Meet & Greet" ( https://mg. with live-app.com ) ) You can check it from the following.
Please be sure to log in with the same account as when you won the lottery.
* Please open the e-ticket with a "Chrome" or "Safari" browser.
To use your e-ticket, please click here:
https:// with live.zendesk.com/hc/ja/articles/7959094792729
● At the venue on the day of the event, we will confirm the detailed email of the day and the "rehearsal viewing invitation ticket (electronic ticket)" and confirm your identity.
The order of guidance will be scheduled on the day of the event.
● We will verify your identity, so please be sure to bring your ID with you to participate.
● If you do not come to the meeting place at the meeting time announced by the detailed email on the day, the prize will be invalidated for any reason. Please be careful.
● Since it will be admission with an "electronic ticket", only the product will be delivered. Please note that "electronic tickets" are not included.
To verify your identity, you will need the following forms of identification: Don't forget to bring this with you on the day of the event.
1. One type of "photo ID" (one that can confirm the person's name, address, and photo)
or
2. Two types of "ID without a photo" (one that can confirm the name and address of the person)
* One of the two types is one that can confirm the address of the person.
* Two items of the same item are not allowed.
Common notes on < 1 and 2>
* For details on identification, please refer to "About identification" below.
* Expired ID cards will not be treated as identification documents.
* Regardless of the reason, such as if the contents of the photo ID (name, address, photo) do not match the information of the orderer, or if you forget your photo ID on the day of the event, we will refuse participation.
<About photo identification>
"Photo ID" refers to: (All cannot be copied)
・Passport (with address on it)
・Driver's license
・Student ID card with photo (address listed) Your name can be handwritten.)
・Basic Resident Registration Card
・Physical disability certificate
・Residence card
・Alien Registration Card
・ My Number Card (only if you bring it in a case so that only the front surface can be seen)
<About ID without photo>
"ID without photo" refers to an ID card with your name printed on one of the following: (Copying is not allowed)
・Health insurance card
・Copy of certificate of residence
・ A copy of the family register
・ Extract of family register
・Certificate of seal registration
・Pension handbook
・Employee ID card
・Credit card / cash card (The combination of credit card and cash card is not handled as "two types") )
・Student ID card without photo
<Items that are not accepted as identification>
* Passbooks, medical examination tickets, invoices, membership cards, and various postal items are not treated as "identification cards" even if their names and addresses are printed.
Please be sure < read the Prohibited Matters >
・Transfer, resale, duffing, copying, and counterfeiting of winning rights
* The right to win if the above act is recognized will be invalidated.
* Fraudulent activities such as counterfeiting and duplication are crimes, so if you are discovered, you will be refused participation in the event and reported to the police.
・Overnight stays, sit-ins, rallies, etc. in the vicinity of the venue
・ Slander, slander, intimidation, swearing, etc. of members and staff
・Drinking alcohol, entering under the influence of alcohol, and participating in events
・Recording, video recording, filming, etc. at event venues
・Bringing equipment to the venue for the purpose of recording, recording, filming, etc.
[Inquiries about CD purchase]
Please contact each target sales site/store.
[by drawing lots Inquiries about application and electronic tickets]
With LIVE Meet&Greet Support Center
support-mg@ with live.jp
* Depending on the content of your inquiry, it may take several days to reply.
* We will only respond in Japanese.
*Business hours: 11:00~18:00 (excluding Saturdays, Sundays, and holidays)
【Other Inquiries】
Avex customer support
https://ssl.avexnet.or.jp/form/ask/avexportal/
Business hours: 11:00~18:00 (excluding weekends and holidays)
* Please contact us using the above form.
* If you have Saturdays, Sundays, or holidays in between, or depending on the content of your question, it may take several days to respond. Please contact us with plenty of time.
